Terms & Conditions

Fabinmotion Inc.

Terms and conditions

Payment :
An order will be complete when full payment is received. We offer two alternate payment methods: Bank transfer or Email transfer.
Upon reception, your order will be prepared and shipped during the next 2 business days, If the product is in stock.
We will contact you for any backordered items and you will be reimbursed their full amount.

Cancellations :
Any cancellation requested before order shipment will be fully reimbursed, except for special orders which are non-reimbursable. To cancel an order, please contact us through the following coordinates:

Fabinmotion inc.
Tel : 819-537-1888
Email : support@fabinmotion.com

Returns :
An item may be returned within 30 calendar days of delivery if it is unused and in the original packaging. The item will be reimbursed minus a 20% restocking fee.

Shipping :
The preferred shipping method will be via Canada Post unless you request otherwise. In case of larger or heavier items, we will contact you to determine the most effective method, including your own carrier should you prefer that option.
Shipping insurance is available on request for an additional fee. Please contact us for further details.
Customer is responsible for shipping, customs and brokerage fees if applicable.
Fabinmotion cannot be held responsible for damages or losses incurred during shipping.

Guarantee :

working time and travel are not included in the guarantee
one year (365 days) electrical parts, ( if it install by Fabinmotion Tech, ) except (spindle and vacuum pump from 30 to 180 days)

electrical parts bought and install by customer it not guarantee.

Disclaimer: – Fabinmotion Inc.

1. Service Call or Installation at Customer Request.

This clause applies to any intervention, advice, training, or parts supply related to the equipment [CNC Machine Name] (hereinafter “the Machine”).

2. Exclusion of Performance and Production Guarantee
Performance: The provider/supplier does not guarantee any specific level of performance, production speed, or finish quality. Actual performance is highly dependent on operator skill, environmental conditions, and maintenance.
Machining Results: Final dimensions, tolerances, and surface finishes are the sole responsibility of the user.

3. Limitation of Liability for Mechanical and Electrical Failures
Breakdowns: The supplier is not liable for mechanical, electrical, electronic, pneumatic, or hydraulic failures resulting from improper use, lack of maintenance, overloading, or unauthorized modifications.

Programming: Programming errors (G-code), parameter setting errors (speed, feed), or design errors (CAD/CAM) that result in damage to the machine or its parts are the sole responsibility of the user.

4. Maintenance and Safety
User Responsibility: The user is responsible for establishing and adhering to a rigorous preventive maintenance plan (lubrication, calibration, electrical verification) to ensure the safety and longevity of the equipment.

Compliance: The user is responsible for ensuring the installation complies with applicable safety standards (e.g., Machinery Safety – CNESST).

5. Acceptance of Risks
The use of CNC machines involves inherent risks (crushing, cutting, projection). The user acknowledges these risks and agrees not to hold the supplier liable for any production stoppage or personal injury/property damage resulting from a failure not attributable to a proven manufacturing defect.